"A repair shop CRM for declined work, without repeated sales calls"
"Source","https://bluefinchadvisors.com/blog/a-repair-shop-crm-for-declined-work-without-repeated-sales-calls"
"Basis","This planning scenario uses the values entered. It is not an industry benchmark or a quote."

"Inputs","Value","Unit"
"Eligible follow-ups due","24","number"
"Estimated minutes per contact","6","number"
"Staff minutes assigned","90","number"

"Results","Value","Unit"
"Minutes required","144","number"
"Contacts within assigned time","15","number"
"Contacts beyond assigned time","9","number"

"Calculation detail","Value","Unit"
"Minutes assigned","90","number"
"Additional minutes needed","54","number"

"Assumptions"
"One selected shift and one eligible follow-up list."
"Contact duration is a planning estimate, not an observed average."
"Capacity counts whole contacts and never exceeds the due list."
"No conversion rate, repair approval or revenue is assumed."

"Result notes"
"Review task eligibility before using the total."
"The calculation does not establish repair permission or permission for a marketing campaign."

"Sources"
"HubSpot: Create tasks and associate customer records","https://knowledge.hubspot.com/tasks/create-tasks"
"FTC: Auto Repair Basics","https://consumer.ftc.gov/articles/auto-repair-basics"
"BlueFinch: Business dashboard scope and demo","https://bluefinchadvisors.com/toolbox/business-dashboard"
"BlueFinch: Customer loyalty availability and terms","https://bluefinchadvisors.com/toolbox/customer-loyalty"