"Ask for repair-shop reviews after every eligible completed visit"
"Source","https://bluefinchadvisors.com/blog/ask-for-repair-shop-reviews-after-every-eligible-completed-visit"
"Basis","This planning scenario uses the values entered. It is not an industry benchmark or a quote."

"Inputs","Value","Unit"
"Eligible completed visits","60","number"
"Visits with a recorded first request","48","number"
"Requested visits with delivery confirmation","42","number"

"Results","Value","Unit"
"Request coverage","80","percent"
"Confirmed delivery share of requested visits","87.5","percent"
"Eligible visits without a recorded request","12","number"

"Calculation detail","Value","Unit"
"Requested visits without delivery confirmation","6","number"

"Assumptions"
"One eligible completed-visit cohort and a common audit date."
"Eligibility does not select for satisfied customers or positive ratings."
"Count the first request per visit, not message volume."
"Unknown delivery confirmation is not a known delivery failure."

"Result notes"
"No published review, rating change or sale is inferred."
"This audit describes Google requests. Other platforms need separate policy review."

"Sources"
"Google Maps: Prohibited and restricted content","https://support.google.com/contributionpolicy/answer/7400114"
"BlueFinch: Review management scope","https://bluefinchadvisors.com/toolbox/review-management"
"FTC: Auto Repair Basics","https://consumer.ftc.gov/articles/auto-repair-basics"