"Google review replies: an approval workflow for repair shops" "Source","https://bluefinchadvisors.com/blog/repair-shop-google-review-reply-approval-workflow" "Basis","User-entered planning records. Filled fields do not establish completion, approval or compliance." "Review reference","Issue to address","Facts verified","Draft owner","Approval reference","Publication check","Missing required fields" "Review-example-01","Pickup explanation","Invoice checked privately","Service manager","Pending","Not published","None" "Use this worksheet" "Starting values are fictional examples, not customer records." "Keep confidential evidence in your approved business systems. Record only a reference here." "Complete each row from observed evidence. A completed worksheet does not certify legal compliance or provider compatibility." "Export your CSV to approved storage before leaving this page." "Sources" "Google: review requests and public replies","https://support.google.com/business/answer/3474122?hl=en" "Google Maps: genuine reviews, incentives and rating manipulation","https://support.google.com/contributionpolicy/answer/7400114?hl=en" "BlueFinch: review management","https://bluefinchadvisors.com/toolbox/review-management"