"Track payment complaints without steering customer reviews"
"Source","https://bluefinchadvisors.com/blog/review-complaints-payment-choice-feedback-log"
"Basis","User-entered planning records. Filled fields do not establish completion, approval or compliance."

"Feedback reference","Customer decision stage","Issue category","Verified display or status","Action owner","Follow-up observation","Missing required fields"
"Feedback-example-10","Before payment","Price explanation","Estimate version checked","Manager","Retest wording","None"

"Use this worksheet"
"Starting values are fictional examples, not customer records."
"Keep confidential evidence in your approved business systems. Record only a reference here."
"Complete each row from observed evidence. A completed worksheet does not certify legal compliance or provider compatibility."
"Export your CSV to approved storage before leaving this page."

"Sources"
"Google: review requests and public replies","https://support.google.com/business/answer/3474122?hl=en"
"Google Maps: genuine reviews, incentives and rating manipulation","https://support.google.com/contributionpolicy/answer/7400114?hl=en"
"BlueFinch: review management","https://bluefinchadvisors.com/toolbox/review-management"