"Review themes: avoid conclusions from a tiny sample"
"Source","https://bluefinchadvisors.com/blog/shop-review-themes-small-sample-evidence"
"Basis","User-entered planning records. Filled fields do not establish completion, approval or compliance."

"Theme","Observation period","Source review count","Relevant excerpt references","Other operating evidence","Next action","Missing required fields"
"Pickup uncertainty","Example month","3 of 12 available","Internal references","Callback log needed","Check dispatch process","None"

"Use this worksheet"
"Starting values are fictional examples, not customer records."
"Keep confidential evidence in your approved business systems. Record only a reference here."
"Complete each row from observed evidence. A completed worksheet does not certify legal compliance or provider compatibility."
"Export your CSV to approved storage before leaving this page."

"Sources"
"Google: review requests and public replies","https://support.google.com/business/answer/3474122?hl=en"
"BlueFinch: review management","https://bluefinchadvisors.com/toolbox/review-management"