Check the payment setup before you switch
Start with three representative statements and the payment methods you need to keep. Ask for the complete written account cost, including monthly charges, online payment costs and equipment terms. A standalone terminal is not the same as an integration with your business software.
| Payment job | What to check |
|---|---|
| Counter payments | How cash and card prices appear on the estimate, terminal and receipt. |
| Deposits and remote invoices | How deposits and final balances stay connected to the correct job or customer. |
| Existing software | Confirm the exact product, version and supported integration in writing. A separate terminal may require manual reconciliation. |
| Refunds and settlement | Confirm refund fees, funding timing and how disputed payments are handled for your account. |
What card fees take from medical practices
More cost falls to the patient Higher deductibles leave patients paying more for each visit, often by card.
Recurring direct-care payments Monthly memberships bill stored cards. Each payment carries a processing fee.
EFT covers the insurer's share The card fee applies to what the patient pays. A $2,000 procedure balance costs $70.80 to process.
Card costs using the 3.54% benchmark
Copay ($40): $1.42 in processing cost.
Cash-pay visit ($350): $12.39 in processing cost.
Procedure balance ($2,000): $70.80 in processing cost.
Monthly card sales ($90,000): $3,186 in processing costs. 3.54% is BlueFinch clients' average all-in effective rate before switching. These are calculated examples, not promised savings.
What's included in the offer
Properly configured, eligible credit and debit card transactions can use a 0% merchant processing rate. BlueFinch provides a free standalone terminal without an equipment lease, long-term contract or cancellation fee, plus signage and help getting started.
Monthly, PCI, gateway, batch, chargeback and other fees specific to your account may still apply. State law, underwriting, network rules, the processor or acquirer, payment channels and customer-facing prices determine the exact program.
Using both prices in daily work
Estimate the patient's portion: Show cash and card prices for the patient balance on the estimate.
Explain during check-in: Discuss payment choices when patients check in, before storing a card.
Take the chosen payment: Patients select cash, check or ACH, or use credit or debit at the card price.
Match the account: Post each payment to the correct account with an amount matching the deposit.
Likely to suit you
Patients use cards for meaningful balances
You offer cash-pay services or memberships
Front-desk staff give a consistent explanation
Your practice software can display both prices
Check these first
Most receipts are insurer EFT payments
Payer contracts or state rules restrict patient prices
Existing stored-card plans can't be repriced
Your software can't keep amounts consistent
Answers for business owners
Is dual pricing an option for medical practices? Many use it. Payer contracts and state rules vary, so we'll review both with you before changing the setup.
What about HSA and FSA cards? Confirm benefit-card acceptance, eligible purchases and pricing with your processor before launch. Do not assume every HSA or FSA card follows the same account terms.
Can we keep our practice software? Most practice-management systems work alongside the terminal. We'll check your system before making changes.
Does 0% cover every fee? An approved dual-pricing account gives eligible credit and debit card sales a 0% merchant rate. Before you sign, your written terms list any fees specific to your account.
Can I use it in my state? Yes. We work in all 50 states, each with its own card-pricing rules. We set up your prices and signs to fit the rules where your business operates.
Can I keep my POS? Yes. Some POS systems require their own merchant account and charge a much higher rate to cover the software. If yours works that way, we'll explain your options.
How soon can I switch? In minutes once you're approved. Plug in your terminal, connect to Wi‑Fi and start taking cards.
Check the numbers and the rules.
- 2026 processing cost report
Inspect the 3.54% BlueFinch benchmark, calculation method and dated primary sources.
- Merchant statement decoder
Use settled card volume and all fees from the same statement period.
Primary references
- Visa: cash discounts and card-acceptance rules
Visa permits a cash discount as a reduction from the standard price. Its surcharge rules are a separate program; your acquirer agreement and local requirements also apply.
- Mastercard: credit-card surcharge rules
Mastercard distinguishes credit-card surcharges from debit and prepaid transactions. Do not treat a surcharge and a posted cash/card price program as interchangeable.
Get a free three-statement audit
BlueFinch will work out your effective rate, separate fixed charges from those tied to volume, and show every cost that would remain in the proposal.
Get the free audit