New York price-display evidence sheet
Inspect the complete customer price across displays, estimates and remote checkout.
No signup. Enter reference codes, add records and download a CSV. Entries stay in the browser tab. Filled fields do not establish completion, approval or compliance.
| Customer decision stage | Document or screen reference | Complete price evidence | Estimate and approval check | Responsible staff role | Unresolved question |
|---|---|---|---|---|---|
| Counter menu | Sign-example-v2 | Both complete prices shown | Review estimate too | Advisor-role | |
| Remote estimate | Estimate-example-v1 | Lower price plus percentage note | Advisor-role | Review complete card price before approval |
- Starting rows are fictional. Use internal references, not personal or confidential records.
- Missing required fields stay visible. Filled fields do not prove approval, compatibility or legal compliance.
- Download the CSV to approved business storage. Reloading clears your browser edits.
- A filled worksheet is not a certificate. Use current New York guidance, network rules and a qualified document review.
A New York repair shop needs customers to see the complete applicable price before payment, not a surprise percentage at pickup. Review the shop's price displays, estimate and checkout as one customer journey. A processor's generic sign does not establish your documents satisfy New York's price-display requirements or the separate rules governing repair estimates and authorization.
New York's official surcharge guidance describes showing the total credit-card price or posting the credit-card price alongside the cash price. It identifies a percentage-only added-fee sign as an unacceptable approach. The state also limits a credit-card surcharge to the business's actual card-processing cost. Read the current Department of State guidance before approving your shop's exact setup.
Use with this guide
repair-shop pricing model comparison
Use the repair-shop pricing model comparison to identify the actual program before reviewing its disclosures.
repair payment changeover checks
Include repair payment changeover checks when a new terminal or payment link changes the customer journey.
Browse the complete auto repair guides and worksheets.
Document the complete customer price
A price-display evidence sheet will contain references to the documents and/or screens reviewed at each step in the customer’s journey through your shop for pricing information. These may include fictional rows that highlight a shop’s missing documentation. A completed evidence sheet does not constitute a certificate of compliance nor a program approval.
Start with the service price customers first encounter. Inspect website promotions, counter displays and any printed price menu. If the shop presents different cash and credit-card prices, both totals should be understandable without asking the customer to calculate an extra percentage. Review the actual wording against the official guidance. Renaming an added fee a service charge does not resolve a hidden-price problem. Use the repair-shop pricing model comparison to identify the actual program before reviewing its disclosures.
Sources for this section: New York: complete credit-card surcharge price disclosures
Connect estimates with approval records
Then inspect the estimate and repair approval workflow. New York DMV says a requested written estimate must detail the parts and labor, and a shop must obtain permission before exceeding the estimated price. The DMV also describes authorization and final invoice records. Keep the approved repair scope and the applicable payment-price disclosure connected before the customer makes the relevant decision.
For a fictional review, the counter display shows cash and credit-card totals, but the remote estimate contains only the lower amount and a note saying a card adjustment appears at checkout. The worksheet leaves the estimate review unresolved. The next action is to correct and review the customer-facing estimate, not to assume the counter sign fixes every earlier price display.
Sources for this section: New York: complete credit-card surcharge price disclosures · New York DMV: auto repair estimates and customer rights
Inspect remote checkout separately
Check payment links as well as the physical counter. A customer approving an estimate by phone might pay remotely without seeing the entrance sign. Inspect the actual page and messages the customer receives. Record which version staff send and where the complete price appears. A website screenshot is not enough if the emailed invoice shows a different amount or outdated language.
Separate credit cards from debit and prepaid cards. New York's official explanation notes the surcharge law does not apply to debit cards, but that does not permit a credit-card surcharge on debit. Card-network rules prohibit surcharging debit and prepaid transactions. Ask your provider how classification works, including a digital wallet whose funding card is debit.
Sources for this section: New York: complete credit-card surcharge price disclosures · Visa: merchant surcharge requirements
Keep network rules and repair scope distinct
Ask the processor to identify whether the proposed program is a surcharge, cash discount or dual-pricing arrangement. Those terms are not interchangeable. Visa's merchant guidance describes advance notice to the acquirer for surcharging, and other network requirements also need review. The state disclosure requirement and network program conditions must both be addressed in the approved workflow.
Keep the price for customers as the original scope of work. If a repair is added, go back to the estimate and recheck the price for the customer disclosure as well. Don’t raise the price after the repair has been completed by the technician. The price for customers needs to reflect the work that you agreed to do for them. Include repair payment changeover checks when a new terminal or payment link changes the customer journey.
Sources for this section: Visa: merchant surcharge requirements
Review templates with the front desk
BlueFinch reviews payment-pricing arrangements with shop owners. Bring your current displays, estimate template, invoice and remote-payment page to the review. A free terminal or supplied sign does not replace the state-specific document check. This guide summarizes the cited official materials reviewed for this article. Have unresolved legal questions about your exact documents reviewed by a qualified adviser before launch.
Once the documents agree, give every advisor the same approved versions. Run a fictional order from estimate through receipt and retain the review evidence. Revisit the documents after a software or pricing change. Your front desk should be able to show the customer the complete applicable price from the first relevant quote through the final payment record.
Primary sources
BlueFinch last reviewed these sources on October 4, 2026. Payment rules and state requirements can change.
- New York: complete credit-card surcharge price disclosures
- New York DMV: auto repair estimates and customer rights
- Visa: merchant surcharge requirements
Use this page for general business information. It is not legal, tax, or accounting advice.